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John Stewart's avatar

"Write an essay answering one of these questions, then ask Claude to highlight the limitations. Improve the essay, provide better evidence, and submit along with your conversation with Claude." I like this very much, but I still worry there is someway workaround that lets Claude do "all the work." Perhaps we need a chatbot that doesn't know any content. Students would be allowed to use it as a writing aide. But, that may be theoretically impossible because the bots learn to "write" by "reading" widely.

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Aaron De Los Reyes's avatar

Great article as always Prof. Evans.

AI, modern digital technology (smart phones, social media, SaaS apps, clouds, APIs, data services etc..).. have shifted the relationship between consumer & producer in every industry or domain they enter.

I think most will agree that 90% of higher university staff are not rock stars that can spend the 100s to 1000s of hours to determine on the own the best way to engage AI, digital, SaaS, Clouds, Smartphones, etc.. you are a unique, elite level professional that is this committed to excellence.

Reality is large scale education systems that must instruct & grow 100s millions of students can't scale on heros but on the lowest common denominator of standards based investment with tools, quality control & support to meet the scale of this historic shift in education.

Modern large university higher education has a fundamental issue in their design of the service & delivery model. It is not built with the undergraduate student at the center of the value or impact but the undergraduate student is adjacent to the university, their staff, research, grants, real estate, financial engineering, health systems, brand, partnerships etc.. that are paramount vs. the undergraduate student.

The AI/Digital/Smartphone/SaaS/API/Data Service wave that is smashing thru all of society world wide is in conflict with the POV of the undergraduate student learner & their ability to engage the legacy pedagogy of modern large undergraduate universities.

What doesn't square with reality for undergraduate students, instructors/lecturers/professors & higher education institutions is how can they all create a modern student user centered approach to manage the coordination problem of meeting education standards of student learning, development, course objectives etc..while embracing next generation technology, AI, learning tools.

At the same time meeting all those above standards, requiring higher education institutions & their staff to develop proficiency in mapping educational pedagogy to the new advancing technology, AI, digital engagement.

This requires enormous investment, time, resources, standards development, learning ethics, tools, deployment etc.. which only the largest university systems have the scale to meet.

One key aspect that is not given much attention is that the design model of the modern large university/college which forces students & their time into instruction based on a legacy term model

with pedagogy, economic, pricing & time approach that is structured, priced, paid for on the term paradigm.

This is why the large university model is a University Industrial Complex that shifts externalities to the students, lower/mid level staff, parents(that support their students)

This creates huge inefficiencies, its not very lean, agile, data, workflow, user/learner centered driven. It doesn't drive a transparent feedback loop with the higher education institution, their instructors, or learner driven, its not based on knowledge acquisition, measuring effectiveness or standard practices that are effective from the learners POV.

Its built on the legacy needs & design approach from last 1000 yrs in European education which is fine when the world only educated 1-5% of its male population in high education :)

But the new universal world which is really pre-k thru 12th yr (3-18yrs old) & university (18-24yrs) is a 20yr learning model with massive universalism (which is great, normal & the standard) but doesn't fit the legacy design of the 19th & early 20th century for university education.

This University Industrial Complex model has been fragmented in 100s of ways to maintain the basic/legacy framework for large universities but that model doesn't really provide the benefits that 80+% of higher education students/families require out of education.

The key universal growth requirements that 80+% of the higher education population need are critical skills for market based employment, basic critical thinking skills, life skills, general knowledge across a few dozen diverse areas of liberal arts, science, humanities, spending time, growing around diverse populations & learning how to be a lifelong learner.

This is what the majority(80%) need for their huge investment in time, money, support, family etc..

10-20% are elite which is what majority of large universities are built around as a student population.

These advanced requirements, very different design needs from our basic university system(for the next 80%), I would argue the system is basically designed for the top 10-20% of students & in some ways the elite of the elite(top 1-3%) who will drive university brand, research, health services, government grants, commercial investment, partnerships university financial requirements (real estate, investments, fundraising etc..)

Which really means that the modern large university is built to drive a handful of outcomes for top 1-3% of the "professional university industrial complex" while the next 15-20% acquire status for the upper middle class & the bottom 80% are stuck in a broken model that forces them to develop only on path that fits the institution not the learner while removing them for 2-6yrs of being able to grow outside the university model.

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